The Fair Trader owners Bronwyn and John  

At The Fair Trader we trade with organisations that have a real concern for the social, and economic well being of the people who create their products.

Fair Trade Association of Australia and New Zealand Logo

At The Fair Trader we are proud members of Fair Trade Australia and New Zealand.  We only stock products made by organisations with transparent and deeply held ethical values with goals of poverty alleviation and empowerment. All the products in our store and online have a story you can read, about people with hope! A hope for a different future for themselves, their children and their communities. 

Our goal is to give the Melbourne and Australian community an opportunity to purchase beautiful artisan products which give the gift of regular and sustained employment for the producers, a wage which enables them to survive and thrive and is an investment into the producer's local community. The products are beautiful, well made and individual. We are proud to sell such unique products. The amazing and resilient people who make our products teach us every day that no matter how hard your circumstances, great things are possible.

Both of us were born in economically poor countries. John was born in rural Bangladesh and Bronwyn was born in South Korea just after the devastating Korean civil war. For both of us, this has meant we have no illusions about the absolute horror of extreme poverty. We know it, we have seen it. It is devastating. 

We wholeheartedly believe in the power of Fair Trade to reduce poverty through the creation of real and sustained opportunities. We try in The Fair Trader to ensure that the producers of the products we sell are treated in a just and dignified manner. We are tremendously grateful to everyone who purchases our products because each purchase helps us achieve this.

In a world where we often feel powerless, changing the world through ethical purchasing is such a simple and positive action. We really do have the power to change someone’s world.

Blog

Want to know more?

We have a blog with stories from our suppliers, the makers and the difference you can make in someone's life that means the absolute world to them!

Be inspired

 

Postage and Returns

Postage available Australia Wide - usually around 3-5 business days.

 We love hearing from our customers so please, contact us below.

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Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!